Wherever you work at Greggs, everything we do is to help put tasty food on our shelves for our customers to enjoy.
If you're a manager or in an office-based role at Greggs, don't think that you have to be really corporate and serious. We're very much part of the family too, and work in exactly the same open, friendly and close-knit way. Like in a real family we all help each other out wherever we can… part of this means providing top-notch training for everyone, from customer service courses to learning specific computer packages. In short, we support people and teams right across the business.
We have field based managers, looking after groups of shops and people, and lots of teams working in more operational roles, ranging from People to Finance, I.T. to Retail. And while some of the people in them joined us with specialist knowledge, other jobs only call for some relevant experience and computer skills, along with great personality, attention to detail and confident communication skills.
It goes without saying that it helps to keep the big picture in mind. But we always remember that we got to where we are by keeping in touch with the needs of our customers. Everything we do is geared around their needs – from the food we produce through to the way it's presented and sold. Whichever department we're in, our internal and external customers are always our focus.