Profiles Toni, Team Member

"I've worked at Greggs for 21 years very happily. The people I work with are very, very friendly – very nice. Good teamwork.

"My day looks like… when I arrive, first off – fun. That's how I see it. I love to make sandwiches. Then we get busy, as a team. We talk. And we have fun. And get the goods out – as soon as. The atmosphere's electric. Everybody's moving. 'Hello's. Smiling. Greeting the customers. Being as quick as you can. Be quick and safe.

"A good Greggs person is somebody who will join in with the team, is reliable, happy and willing to do anything.

"Training at Greggs, you get every bit of training you need. And if you're not sure when you've done the training, they will put you through it again, so that you know. They help you all along the way.

"Food hygiene with Greggs is very, very, very important and they are strict with it. They show you everything. It's very, very important, food hygiene. There's always something new to learn, no matter what your age. Every day you learn something. Even if you've been there two years or 21 years, you can learn something every day."