Senior UI Design Lead

Date: 22-Jul-2022

Location: Newcastle Upon Tyne, GB, NE12 8EW

Company: Greggs Plc

Vacancy Details

We are seeking a talented Senior UI Designer with significant experience in delivering best-in-class UI work in customer facing Mobile App, Websites and CRM.

Sitting in the Customer brand team, but working closely with the Customer Product Owner and UX/ User Researcher, this role supports the Greggs Customer and Technology teams in delivering the best possible visual identity to an exciting suite of innovative, greenfield products that will ensure that both digital and physical in-store experiences work seamlessly for our customers and colleagues to deliver a great overall experience.

This is an incredibly exciting and unique opportunity here at Greggs to work as part of a brand new product led approach and help shape the future of our digital products. The mission-critical products you will be working on will help millions of customers to engage with Greggs in a fast, friendly and frictionless way every day You will play a key role in the development of our digital brand across
all channels and formats.


We are looking for passionate product designer people that loves working as part of a collaborative team that is delivering real value to our customers to join us on our journey.

You will have a proactive, can-do attitude and enjoy contributing towards an adaptive, fun and creative environment. You will be capable of working cross functionally and facilitating and collaborating with multiple stakeholder groups.

You will be a lifelong learner and will enjoy joining us on a continuous journey of learning and improving as we strive to become a high-performing, self-organising product team, applying adaptive planning techniques to deliver innovative solutions to business problems. 

You will care about delivering high-quality products that are closely aligned to the needs of our customers and our business.

You will be curious, inquisitive and will enjoy delighting our customers.


This is a full-time, permanent role based at Greggs Innovate House, Newcastle upon Tyne.


Upto £50,000 depending on experience.

Work Pattern


Our working hours are usually Monday - Friday however we are open to discuss flexibility with regards to this working pattern with the successful candidate.

What you'll do

  • As a part of our Customer Brand Team, you will help to shape and develop our brand identity across all digital channels, and champion the consistent application of our brand across the business
  • Working with the brand, teams to turn brand identity, campaign assets and creative into content within our digital products.
  • Work with the Customer Product Owner and UX/User researcher to iterate and expand on wireframes, user flows flows, low fidelity mock-ups, interactive prototypes and design specifications.
  • Create hi-fidelity UI work for the development team to help deliver new feature enhancements.
  • Develop ad-hoc visuals and content in relation to our digital products for internal and external use.
  • Lead our User-Centred Design practices at Greggs and championing design thinking to help educate and communicate to the wider team as to why design is important.
  • Collaborate with our content lead and wider brand team and support agencies to ensure that all work is aligned, delighting our customers and delivering to Greggs overall commercial objectives.

About you

  • Proven experience of delivering best-in-class visual designs for mobile app, websites and CRM activity.
  • Experience of working in a similar role within a consumer-facing digital product team, ideally within a major retailer or consumer facing FMCG business.
  • Highly skilled in the use of Figma as well as various industry standard software tools, such as Adobe CC, InVision, Miro, Sketch etc.
  • Experience in translating brand identity into a coherent design system.
  • Highly commercially savvy, and able to turn concepts into engaging visual content.
  • Comfortable working with a variety of agency partners and perspectives to arrive at the best solution for end-users.
  • Has a detailed knowledge of User-Centred Design practices
  • Has a portfolio demonstrating outstanding visual flair and design.
  • Is adept at using qualitative and quantitative data and insight to inform design thinking.
  • Has a solid understanding the last designs tools and online marketing practices.

  • Leads with accessibility best practice in mind at all time.
  • Has a keen eye for detail - you’re a bit of a pixel perfectionist.
  • Has experience designing for desktop, tablet and mobile.
  • Enjoys bringing the wider team along with them and has experience communicating design decisions to the wider team and stakeholders.
  • Has experience working in an agile environment.
  • Experience in front-end development using the latest technologies.

What we can offer

As well as working with a great team we have the following fantastic benefits to offer the right candidate;

  • You will be invited to participate in our Management Bonus Scheme which is worth up to 12.5% of your salary, subject to the Company meeting certain performance criteria
  • Your holiday entitlement starts at 25 days (pro-rated for part time), in addition to Bank Holidays, which increases with service up to a maximum of 31days after 25 years’ service (pro-rata for part time)
  • After 6 months service you may be eligible for our profit share scheme
  • You will automatically join our Greggs pension scheme which is a fantastic way to save for your retirement and allows you to benefit from employer contributions and tax advantages
  • If you elect to join the Management Pension Scheme then you will receive free life assurance.  This is a death in service benefit which provides a lump-sum payment equal to 4 times your annual salary
  • Private Medical Insurance which is free to you and subsidised for your dependants
  • Permanent Health Insurance which is a replacement income scheme should you be unable to work
  • Our Greggs Employee Discount Scheme is very generous, offering you up to 50% off our food

About Greggs

Here at Greggs, we love what we do and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other.

We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us!

We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.

We recognise the importance of having diverse teams and the positive impact this can have and we actively encourage applications from all backgrounds.

Next steps

If you don’t already have a profile on the Greggs Family site, set one up and you’ll be ready to apply for any roles that take your fancy.  If you need help or have any questions, we are here for you.

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